Once the plugin is installed, follow the instructions provided by your Live Chat company to configure the settings. Now stick to themes > typical > assets > js folder or themes > theme identify > belongings > js folder if you utilize a tailor made theme Edit there "theme.js" file https://addons.prestashop.com/pt/seo-referenciamento-natural/31857-rich-snippets-automaticos-json-ld-opengraph-seo.html